If you are looking for a phone system that will grow with your business, look no further than the Avaya IP Office. This powerful new technology is a converged communications platform integrating voice, data and applications to deliver an all-in-one solution to meet your diverse and sophisticated needs.
Avaya IP Office scales from 10 to 256 stations and is highly modular. This means (if you start with a 412 Base Module) you can expand to the maximum capacity of your system without having to replace any existing components. The platform connects to the public network via T1/PRI, analog loop start and analog ground start trunks. It can also be used to link your remote sites over data circuits. By using Avaya IP Office to connect your remote sites you can benefit from a high level of feature transparency between locations and even share a centralized voice-processing platform.
Avaya IP Office Telephones
Avaya IP Office supports digital endpoints including the 4406, 4412 and 4424 phones, as well as the popular Avaya 2420 Screen Phone. Add a Voice Compression Module and you can use the Avaya 4602, 4606 4612, and 4624 IP Phones as well as the feature-rich 4620 IP Screen Phone. IP Soft Phones can be enabled through PhoneManager Pro. This flexible approach enables Avaya IP Office to adapt to your changing requirements, future-proofing your investment.
Avaya IP Office Messaging & Call Handling
Avaya IP Office offers powerful applications such as VoiceMail Pro which features queuing, call recording, integrated messaging and automated attendant. PhoneManager Pro is a personal productivity tool enabling call and voice mail control, simple point and click dialing and more from your desktop PC.
Avaya IP Office Contact Center Solutions
Compact Business Center (CBC) and Compact Contact Center (CCC) Solutions target small and informal call centers from 5 to 75 agents. These applications, used in conjunction with Voice Mail Pro, deliver enhanced call center functionality to small and medium-sized business customers traditionally reserved for larger enterprises. CBC is an entry-level solution providing valuable information and statistics on the IP Office platform and agent groups. CCC enhances the real time information available, graphically displaying details on all aspects of your call center. Also included are a wide variety of historical reports. These tools ensure the productivity of your people is optimized and the expectations of your customers are being met.
The Avaya IP Office offers easy to use solutions that are in line with the stringent quality standards set by Avaya Labs. Its reliability has been proven to small business customers throughout the world.
For more information on the Avaya IP Office please contact Great Bay Communications at 603-422-0727.
